juliette#enki - Wed, 01 Sep 2021, 12:23 UTC edited Wed, 01 Sep 2021 14:26 - permalink |
If you encounter a crash when using Avoyd, i.e. Avoyd freezes or shut downs, you can try troubleshooting it by following those steps:
If the crash still occurs:
If that doesn't help:
If none of those actions fix the problem: Send us the AvoydLog.txt file (in directory ..\Users\<username>\Documents\Avoyd) by email to support@enkisoftware.com with the steps you followed to reach the crash. We'll get back to you as soon as possible. |